Hello! A few bits of information about how things work around here.
order processing time - after purchase you should receive an email with instructions on completing the portrait if ordered. if for any reason, you don't receive one within 24 hours please email us at email@example.com so we can take care of it.
portrait completion time - typically up to 10-14 business days after receiving the portrait detail information. if you are on a time crunch, just reach out and let us know, we can totally hustle to make it work.
each customized piece is created from scratch and made just for you. we work with you to be sure it is a piece you will love and treasure.
if there are any issues or communication delays please reach out with URGENT in the subject line. sometimes emails fall into cracks and we don't want to miss you!
your support and business mean so much to our little crew and family.